What is your cancellation policy?
As long as you cancel your booking before 10am on the day before you’re due to arrive, there will be no charge. Bookings cancelled after 10am on the day before you’re due to arrive will be charged for the first night’s stay. No shows will be charged for the first night’s stay.
What is the Advance Purchase Cancellation policy?
Your credit or debit card will have been charged at the time of booking, and this is a non-refundable, non-transferable amount. Should you need to cancel there will be no refund applicable.
Yes character rooms and feature rooms. £25.00 additional charge per night.
Do you hold rooms provisionally?
No we take a credit card to guarantee reservations and our cancellation policy then applies.
Are there special rates for corporate bookings?
Corporate rates are available on request.
When is check in?
3pm – Early check in can be arranged on request.
When is check out?
Do you offer late check out?
Available at £10.00 subject to availability until a maximum of 2pm.
What is offered in the guest rooms?
Tea and coffee making facilities, en-suite bathroom with bath and/or shower, complimentary toiletries.
Do you have a room with a bath?
Most of our rooms (except the new garden rooms) have a bath; if you specifically would like one, please call us when making your room reservation.
Do you have travel cots/Z-beds available? Do you charge for it?
Yes, we have a limited supply and there is no charge.
What are the bar’s opening times?
The bar opens from 10am to 11pm Monday to Saturday. 10.30pm on Sunday.
Is Wi-Fi available?
Wi-Fi is now available in all rooms and all public areas.
Is car parking available?
We do recommend travelling by train wherever possible as we have no on site car parking and we are only a 10 minute walk from the station over Lendal Bridge. We recommend Marygate carpark on Frederick Street (YO30 7DT). You can drive up to The Judge's Lodging and drop your bags off and we will then direct you to the car park. Or head straight there & walk to the hotel through the picturesque Museum Gardens (5 minute walk). The car park is take a ticket and pay on exit . Charges are approximately £12/24 hours.
If you make your booking directly with us you can take advantage of a £5 per day rate at the Marygate Car Park. Unfortunately, we can’t reserve or guarantee you a space, but when you check out just ask for a token and we can add the £5 to your room account. Normal rates are £16 per day
Are pets allowed in the rooms?
We’re sorry but we are only able to accept working dogs.
Are dogs allowed in the bar ?
We love to welcome well-behaved owners and their dogs to the inn, but please be aware that not everyone loves your dog as much as you do. To help us keep happy customers of both the two and four legged varieties, please observe our simple requests:
- Dogs are allowed in the bar area, but not in the dining only areas
- Please don’t let your dog jump or pester other guests, or their pets or disturb others by barking
- Make sure your dog is clean and dry before they come in to the inn
Is there disabled access?
Yes- we have one accessible guest room which has its own parking space, and separate entrance. The Cellar Bar and downstairs dining areas are fully accessible.
Do you serve breakfast?
Served from 7:30am ’til 9:30am weekdays and 8am ’til 10am weekends and bank holidays. Full English or continental breakfast is available.
Can you organize packed lunches for the morning? What do we get and how much does it cost?
Available on request in advance at £10 per person.
Is private dining available?
Private dining is available on request for small groups of up to 8.
Do you offer a wedding breakfast?
Do you offer personalised menus?
Personalised menus are available on request.
If you’re still unsure then just give us a ring or drop us an email. We’d be delighted to hear from you.